Call Tracking Phone Numbers

With all of the different advertising campaigns you will be trying out to generate leads, the need to track how well each campaign is doing seems obvious. With CrucialClicks.com, you can do just that and in more ways than one. We give you trackable phone numbers that you can put in your advertising campaigns to monitor and optimize their performance. CrucialClicks.com Call Tracking Phone Numbers tell you exactly which ads, campaigns and channels are bringing in calls, and which aren't - so you can make changes on the fly to improve your ROI. Call Tracking Phone Numbers addresses three major areas for quality telephone advertising:

  • Optimizing campaigns so they perform better
  • Eliminating ads that aren't performing
  • Training your sales reps to help them capture more leads

Tracking numbers are easily the most versatile way to track how your advertising campaigns are doing. Each campaign is assigned a unique tracking phone number. This number is connected to our Call Dashboard. When a call is received through a tracking number, different actions are taken to record data about the call. Many pieces of information are captured; such is the number of who called, the caller ID information, how many times they called, the duration of the call, the campaign they called about, and a full audio recording of the phone conversation.

Along with gathering all of this critical data, our Call Dashboard is able to create reports and visual graphs to show the data in many ways. Unique calls, repeat calls, time of day the calls are received, and location of the caller is all just a click away. The Call Dashboard also includes the ability to set a whisper message. When a call is placed by a potential customer, the tracking number will play the whisper message to the employee answering the call. This message can be anything, including a useful indication, such as the name of the campaign. By knowing which campaign the potential customer is calling about, your employee can offer a special appropriate to the campaign, keeping you one step ahead of your caller and the competition.

Sales are made by the men and women who know and have a desire to sell their product or service. We all know that the friendliness, professionalism and familiarity of your product/service is what draws and keeps potential customers your customers. With CrucialClicks' ability to record all calls handled by your staff, you are given the opportunity to replay any recorded call and review the way each employee handles your potential/established customers. You are also given the ability to see how effectively the employee endeavored to actively sell or portray your product to the prospective customer. CrucialClicks' recordings can be used as a training tool by reviewing the call with the employee or entire staff by highlighting what they did correct or incorrect on that individual call, as well as an evaluation of their performance on the call. With our service you are also better able to evaluate the sales ability of each employee. You are also given the option to save notes on each call for later reference or to track the individual employee development.

You'll have access to real-time call reporting - and even call recordings - that give you detailed, up-to-the minute data you can use to improve your advertising performance - all for just $20.00 per month, per number!